First Impressions
The first five minutes of a tour tell you more than an hour of scripted sales talk.
The questions families forget to ask on a senior living tour: night staffing, what the rate leaves out, rate increases, what happens when care needs change. Take the same list to every community and the differences show up on their own. No account needed: use it right here on your phone or tablet while you tour.
No account needed to use the checklist on this page. A free account saves your completed checklist across devices and adds the printable PDF. Take it to every community on your short list; the differences show up on their own.
The first five minutes of a tour tell you more than an hour of scripted sales talk.
The quality of a community comes down to the people who show up every day.
An active, engaged calendar is a lagging indicator of quality care.
Visit at meal time. Eat a meal if you can.
Peace of mind is worth a lot. Look for it actively.
Comfortable, functional, personal. These are non-negotiable.
Read the contract twice. Take it home before signing.
After the tour, sit in the parking lot for five minutes and check in with yourself.
Take this same checklist to every community you tour. The differences will show up faster than you think.